New technology and software streamline administration for businesses of all sizes. For instance, customer relationship management (CRM) technology can help businesses engage better with prospects and customers. CRM can be leveraged to improve customer service tactics, organize sales and marketing efforts, implement time management strategies, and much more.
Today, CRM technology such as Keap is helping businesses and employees to collect, interpret, share, track, analyze, and execute all information at any time, from anywhere.
KEAP, one of the world’s favorite platforms to streamline sales and manage customer experiences, helps you transform leads into happy clients, maintain relationships with customers, grow your business, never experience a lead falling through the cracks again, and much more. This strong contact management software with out-of-the-box marketing, sales, and eCommerce tools offers many advantages.
- Gather feedback from customers: Customer feedback is important, especially after launching a product or running an event. The insights can be used to identify learn what might need a few changes next time and what went really well. However, creating a form and asking for feedback is one thing but collecting feedback and transforming it into useful insights is a completely different thing. The best thing is that you can leverage Keap to import customer feedback directly from automated workflows and build a solid profile of what your customers are really interested in.
- Learn more about your customers: One of the biggest advantages of Keap is that it can help customers explore products and/or services they may be interested in, or products/services similar or complementary to the ones bought by them in the past. It’s like you went to a restaurant for your favorite dishes and somehow they already know what you wanted that day. Déjà vu! Keap automatically personalizes what you send to your contacts, based on records. This form of automation saves valuable time and improves customer relationships.
- Gather leads from events: When someone signs up for your next webinar, event, or meeting, chances are good that they would be quite interested in seeing what you would do next. You can use Keap to keep your fans or followers up-to-date on what you’re working on.
- Access important information from anywhere at any time: Unarguably, the most desirable feature of modern technology is instant access. Gone are the days when instant access was considered a luxury. Today, it is demanded and is a necessity. Keap can help all users to add, access, share, and update information from anywhere at any time. This proves beneficial especially when multiple people are contacting clients or reaching out to new leads.
Curious what else Keap can do for you? Visit the Dana Sacco website now!
I’m Dana, a small business systems GENIE! As a mom of 5 kids, a wife, and a grandmother, I am someone who has worked from home in multiple businesses for the last 30 years, and I get it. We are tired and need systems in place in order to make it all work and achieve some semblance of balance! I love order and chaos all at once and when I see a problem, I map it out in my head to make it work.
I’m an avid reader and learner as well as a woman who needs color coding in her life to make it work. If you haven’t guessed yet, my favorite color is purple and family is life.